Volunteer Spotlight: Innovator

“Girl Scouts is all about the girls… but if you don’t have volunteers, then the girls have nowhere to be.”

As we celebrate National Volunteer Month, GSGLA is honoring the stellar women and men who dedicate countless hours to our mission. One outstanding example is Cindy Bernsdorf, who received the Thanks Badge at our Volunteer Recognition Ceremony, one of the highest honors bestowed on volunteers.

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Cindy (top row, third from left) with her Brownie troop.

A lifetime Girl Scout, Cindy embodies the Girl Scout Promise and Law and has made a long-lasting impact on the Movement here in Greater LA. Today, she serves as the lead for the Communications Go Team, but her Girl Scout journey began in second grade, when her mom was her troop leader.

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Cindy as a senior in high school.

She continued in the program for the next 10 years, and has fond memories of visiting local sites as a Brownie, including Olvera Street, and of traveling to Mexico City as a high school senior, stopping by Our Cabaña, one of the World Association of Girl Guides and Girl Scouts’ World Centers.

Years later, Cindy returned to her Girl Scout roots as a leader for her older daughter’s troop and “fell in love with [the program] because I didn’t realize as a girl there was a beautiful structure [to it],” she says. “Girls could have opportunities to do all these things they’d never done before.”

Over the course of the next decade, Cindy’s Girl Scout career included volunteering at the service unit level where she served as a recruiter, a consultant, service unit manager, area manager, council trainer, and more. Cindy says she particularly enjoyed being a liaison between the staff and service units, and “getting all the information from the council, since I’m a person who loves to have information” (which makes her a natural fit for the Communications Go Team!).

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Cindy serving on a GSGLA alumnae committee.

After she rose through the ranks of various operational jobs, Cindy became a member of the council’s board of directors. Her tenure coincided with the merger that resulted in Girl Scouts of Greater Los Angeles. She played an instrumental part in ensuring the transition to Girl Scouts of Greater Los Angeles went as smoothly as possible, particularly in ensuring a volunteer recognition system was in place. “Volunteers need to feel that what they’re doing is important and appreciated,” she says. “They need to see the impact of what they do and how that feeds down to what everybody wants—a great program for girls.”

For the last several years, Cindy has served as the lead for the Communications Go Team, a position that has fueled her number-one passion: supporting volunteers. The Go Team has developed and refined materials to streamline communications across the council. “I want volunteers to have an easier time, to be recognized, and to be able to do what they do with the least amount of problems,” says Cindy. “Obviously Girl Scouts is all about the girls… but if you don’t have volunteers, then the girls have nowhere to be.”

Cindy wholeheartedly encourages others to volunteer for Girl Scouts—not only for the longstanding friendships you form, but also the important skills you acquire: “I can’t say enough about the things I’ve learned that I wouldn’t have done. There’s something there for everyone.”

We’re so thankful to Cindy for her years of service to our council and Movement, as well as her innovative thinking and tenacious spirit. Congratulations on earning the Thanks Badge!

Want to learn more about volunteering for Girl Scouts? Visit our website.

Volunteer Spotlight: Leader

“As you empower others, it reflects back on you, and it builds you without your knowing. It’s only in time you see how much you’ve changed.”

We all know Girl Scouts exists for girls, but it exists because of volunteers. Throughout April, we’re recognizing our amazing, dedicated volunteers across the council, and profiling some of them right here on our blog.

One of the highest honors Girl Scouts can bestow on a volunteer is the Thanks Badge. Longtime GSGLA volunteer Sandra Hardy has provided outstanding service to the council and the entire Girl Scout Movement for years—which is why she received the award at our 2017 Volunteer Recognition Ceremony.

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Sandra (top right) with her Brownie troop.

Sandra is currently an adult educator, lead for the Outdoor Program Go Team, and member of several other Go Teams. But her Girl Scout story started when she co-led her daughter’s troop in kindergarten. She eventually became a troop leader, a position she held for 14 years—even after her own daughter graduated. That’s because of the strong bonds she fostered with the girls, whom she empowered to make decisions: “It was very girl-led, very girl-driven. I let them pick all the activities and I provided a safe environment or site.”

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Sandra’s troop working together.

One of her fondest moments happened shortly after she formed a large pathway troop with girls from across Santa Clarita Valley, when her daughter was in middle school. To ensure the girls started off on a positive foot, Sandra organized an inspirational (albeit challenging) weekend: one focused on rock climbing and rappelling! According to Sandra, “The girls were terrified, and we had to work together. Within a few months, everyone was still working together and being respectful, even if someone else had a different idea. The whole experience changed my life, and I didn’t realize how I had affected the girls until they all graduated.”

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The troop at Marine Landing.

Even after graduation, the girls still keep in touch with Sandra, with one even reaching out recently for leadership tips for a presentation: “So here we are again, working together like we did in the troop.” As the lead for the Outdoor Program Go Team, Sandra says she runs the team the same way she led her troop: “We’re equals; it’s okay if someone doesn’t like your ideas—you accept it and move on.”

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Sandra (right) at Nature Rocks day camp.

Sandra holds many roles across the council, and recently made an indelible impact with the creation of the index for Volunteer Essentials. She along with another volunteer, Linda Harmon, combed through numerous keywords and phrases, and optimized the index for all users, using the “perspective of a new leader who doesn’t know Girl Scout wording yet.” The index now serves as a baseline for future versions of the guidebook.

The Thanks Badge recipient, who is also nominated for Santa Clarita Valley Woman of the Year, says Girl Scouts has been nothing short of an enriching, empowering experience—not only for the girls, but also for herself. Sandra recently landed a job as an EMT, and believes the confidence she gained through Girl Scouts made her career change possible: “As you empower others, it reflects back on you, and it builds you without your knowing. It’s only in time that you see how much you’ve changed.”

We’re so proud of Sandra and appreciative of her years of service to our girls and council, as well as her candor in sharing her experiences.

To learn how you can inspire and motivate girls through volunteering, visit our website.